Help & FAQ

Answers to common questions about installing, subscribing to, and using Neko VPN.

How do I install the app?
You can download and install the Android app from the Google Play link on the apps page or from this site.
How do I subscribe?
After installing the app, you can choose a plan and purchase from within the app. Payment is processed through a secure gateway.
I forgot my password.
On the sign-in page, use the "Forgot password" link and enter your account email. A password reset link will be sent to you.
How do I contact support?
You can send a message from the contact page or use the support email listed there.

How do I contact support?